Before you have any questions, we encourage you to consult the manual. This is available electronically under the logo at the top of your screen and can also be downloaded from this website.
Most common frequently asked questions are shown below. If you have another question please don’t hesitate to contact us by filling in this form. We would be happy to offer you a solution.
By clicking on the right hand mouse button, select ‘snap cursor’ and move the snap cursor symbol over the small red circle above the man over board message and click on the circle. Click again on right hand mouse button and deselect snap cursor.
There appears to be a problem using the RTU function whenever Microsoft Internet Explorer 7 is installed. This is caused by a change in the time-out value. This problem can be solved by downloading Microsoft Internet Explorer 8 for XP. Users of Windows Vista, Windows 7 and Windows 8 may upgrade to Microsoft Internet Explorer 9 or higher.
Chart datum is the plane of reference to which all charted depths and drying heights are related. In tidal areas it is chosen to show the least depth of water found in any place under normal meteorological conditions. In the past many countries used their own chart datum. Presently most countries are converting their chart datum to LAT. Check your chart information! For more information see www.hydro.nl.
If you have a valid annual subscription licence, Real Time Update (RTU) also called Quick Sync, enables you for free to round the clock update your charts by either internet or email. For detailed instruction see your system manual.
Geadviseerde vereisten
•PC met processor type 3de generatie Intel Core i7
•8 GB Ram DDR3
•Windows 7 of Windows 8 (64-bit)
•100 GB vrije schijfruimte
•Aparte Grafische kaart (512MB Ram)
•DVD speler
•2 vrije interne com poorten
•LCD scherm met resolutie 1280 x 1024 of hoger